Privacy Policy

This Privacy Policy describes how WVE Media LLC ("WVE," "we," "us," or "our") collects, uses, and shares personal information when you visit or interact with our websites at wve.la and wvemedia.com, including associated subdomains, dashboards, and client portals (collectively, the "Site"). This Policy applies to all visitors and users of our Site.

We collect the following categories of personal information:

SMS and Communication Data: If you provide your phone number or opt in to receive text messages, we may collect and store your mobile phone number, message content, delivery status, and communication preferences.

A. Categories of Personal Information Under the California Consumer Privacy Act (CCPA)

• Identifiers: Full name, email address, phone number, IP address, device identifiers, and online identifiers such as cookie data.
• Internet or Other Electronic Network Activity Information: Browsing history, search history, and information regarding your interaction with our Site, advertisements, or applications.
• Geolocation Data: Approximate location information derived from your IP address.

B. How We Collect Personal Information

We collect personal information in the following ways:

• Directly from you: When you voluntarily provide information through our contact forms, including your name, email address, and phone number.
• Automatically from your device: When you visit our Site, we automatically collect certain information through cookies, web beacons, and similar technologies, including IP addresses, device identifiers, browsing data, and other online identifiers via Google Analytics 4.

We collect personal information from the following sources:

• You, when you voluntarily provide information through contact forms or other interactions with our Site
• Your devices, automatically through cookies, analytics tools, and similar tracking technologies
• Third-party service providers, such as Google Analytics, that help us understand how visitors use our Site

We collect and use personal information for the following business purposes:

• Sending SMS messages related to account verification, campaign performance updates, and service-related notifications
• Sending marketing communications via SMS only where you have provided explicit consent
• Responding to your inquiries and providing customer support
• Communicating with you about our services and responding to your requests
• Analyzing and improving our Site's performance and user experience
• Understanding visitor traffic patterns and Site usage through analytics
• Complying with legal obligations and protecting our rights

We do not share, sell, or rent mobile phone numbers or SMS opt-in data with third parties for their independent marketing purposes.

We may share your personal information in the following circumstances:

• Service Providers: We share personal information with third-party service providers who perform services on our behalf, including Google, which provides analytics services for our Site. Google may use this information for cross-context behavioral advertising purposes, which may constitute "sharing" under the California Consumer Privacy Act.
• Legal Requirements: We may disclose personal information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with any merger, sale, or transfer of our business or assets, personal information may be transferred to the acquiring entity.
• With Your Consent: We may share personal information for other purposes with your explicit consent.

If you are a California resident, you have the following rights regarding your personal information:

• Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information. We share personal information with Google for analytics purposes, which may constitute "sharing" under the CCPA.
• Right to Limit Use of Sensitive Personal Information: This right does not apply to WVE as we do not collect sensitive personal information as defined by the CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
• Authorized Agent: You may designate an authorized agent to make requests on your behalf. We may require verification of your identity and the agent's authority.

To exercise these rights, please contact us at contact@wve.la or 961 W 2nd St., Tempe, AZ 85281. We will respond to your request within 45 days.

We share personal information with Google Analytics for website analytics purposes. This sharing may constitute "sharing" for cross-context behavioral advertising under California law.

You have the right to opt out of this sharing. To exercise this right, click the Do Not Sell or Share My Personal Information link.

We also recognize and honor Global Privacy Control (GPC) signals. If you have GPC enabled in your browser, we will treat that as a valid opt-out request.

We use cookies and similar tracking technologies to collect information about your use of our Site. This includes:

• Analytics cookies through Google Analytics 4 to understand Site usage and performance
• Functional cookies necessary for Site operation
• Tracking pixels and web beacons

You can manage cookies through your browser settings. Note that disabling cookies may affect Site functionality.

To opt out of Google Analytics tracking, you can:

• Use the Google Analytics Opt-out Browser Add-on
• Disable cookies in your browser settings

Your personal information may be transferred to and processed in countries outside of your residence, including the United States, where our service providers like Google are located. These countries may have different data protection laws than your jurisdiction. We take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

If you are located in the European Union or United Kingdom, the following additional information applies:

Legal Basis: We process your personal information based on:

• Consent (for analytics cookies)
• Legitimate interests (for Site functionality and responding to inquiries)
• Contract performance (when providing services you request)

Your Rights: In addition to the rights described above, you may have the right to:

• Lodge a complaint with your local data protection authority
• Object to processing based on legitimate interests
• Withdraw consent where processing is based on consent

Data Protection Officer: You may contact us at contact@wve.la with any privacy-related questions or concerns.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this Policy and, where required by law, provide additional notice such as posting a notice on our Site.

If you have any questions about this policy or our privacy practices, please contact us:
WVE
Email: contact@wve.la
Mailing Address: 961 W 2nd St., Tempe, AZ 85281

By providing your phone number and opting in, you consent to receive SMS messages from WVE Media LLC. These messages may include account verification and login codes, campaign performance updates, service-related notifications, and marketing messages where you have explicitly consented. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. We do not sell or share your phone number for third-party marketing.